Customer service

This tag is associated with 3 posts

How Hosted Ivr Incorporates An Element Of Professionalism

Customer care is a vital part of the majority of organizations. Most of this occurs over the telephone, with clients calling organizations to get information regarding their operation. Many times, clients have the same queries, and therefore many of the calls that are made are repetitive in terms of the issues being addressed. Hosted IVR or call center text to speech solution is a form of technology designed to deal with the queries that one can predict their clients will have. This employs computers software which can represent agents in a call center, answering client’s questions in voice form. Callers … Read the rest

Does Hosted IVR Pricing Change Your Business Prospects?

            The <a href=''>ivr hosting</a> technology allows interaction between customers and the business institution in the form of voice commands or keypads. The system applies automated telephony technology to bolster interaction with clients. Most IVR systems are used for KPO, BPO, and banking institutions. However, there also exist simpler IVR systems for office and in-house usage which help businesses to save lots of resources.<br /><br />IVR systems are invaluable in helping customers to get answers to frequently asked questions. The questions include customer inquiry of bank balances, locations, store hour checks, and ordering of items. The IVR systems help to save 
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Things To Consider While Choosing Online Trading Company

Now-a-days, dealers are making use of web for trading because it is the cheapest and best method for the dealer to trade. All he requires is online trading account and agent. There are several companies such which provide online trading because these days, every person needs to invest in stocks for his future earnings. As there are various companies so choosing a trading company among many is thing to concern. Following things you should kept in mind, while determining a trading company:

1) Being a dealer, you the resources should be considered by you to you by trading company to … Read the rest